Unit quiz: Official and working Russian: the заявление, the complaint, the email, the telephone and the register ladder

Check understanding, separately from reading

5 questions · 80% to pass · no timer. This quiz checks the lessons in this unit. These authored questions assess recognition and application of the taught distinctions, not professional qualification. You may review the lessons and retry. Repeat attempts reuse the question bank; a remembered answer is not proof of transfer to a new situation.

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Question 1

A Russian office returns your application and points at the header. Which header follows the convention of a заявление?«Декану исторического факультета Петрову И. И. от студента второго курса Иванова И. И.»«Декан исторического факультета Петров И. И. Студент второго курса Иванов И. И.»

Question 2

You are writing to a supplier who delivered two weeks late and damaged the packaging. Which pair of sentences belongs in a претензия?«Я очень недоволен и требую немедленно всё исправить, иначе буду жаловаться.»«Прошу в течение десяти дней вернуть уплаченную сумму. В случае неисполнения я буду вынуждена обратиться в суд.»

Question 3

You are writing for the first time to an official in a ministry whose name you know but whom you have never met. Which opening and closing pair fits?«Уважаемая Ирина Викторовна! ... С уважением, Мария Соколова, группа 2-14, телефон +7 900 000 00 00.»«Добрый день! ... До свидания! Маша»

Question 4

You telephone a company and a switchboard answers. Which opening does the job in Russian?«Алло, я Иван. Мне нужно Сергей Петрович.»«Здравствуйте, вас беспокоит Иван Петров, компания «Север». Можно Сергея Петровича?»

Question 5

On the telephone you have to ask a colleague to check whether obligations are being met. Which sentence is both a real request and plain enough to say aloud?«Не могли бы вы проверить, как выполняются обязательства, и сообщить до пятницы?»«В целях осуществления проверки исполнения обязательств прошу рассмотреть вопрос.»

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